Guidance Documents

You will find a suite of guidance documents below to help you.

Call us on 0800 458 0466 for any queries or use the link below to email us.

Annual Multi trip Policies Guidance

Cruise Travel Insurance Guidance

Independent Travellers Guidance

Undiagnosed Conditions Guidance

Waiting List Terms Guidance

Non-Travelling Close Relatives Guidance

Travelling when Pregnant Guidance

Policy Admin & Customer Account Guidance

Document Retrieval

UK Trips & Channel Island/IOM/NI Residents

Northern Ireland residents departing from ROI

Smart Luggage

Claims Contacts